Please confirm your consent to the use of cookies on your device for these purposes by clicking the button. Making a travel insurance claim.
Make sure you keep any receipts or relevant paperwork for your claim.
This is unlikely to cover the full value of your possessions.It is recommended to take out an insurance policy as soon as possible after booking your trip, to make sure you’re covered in the event of any changes before you depart.When you travel, make sure you take details of your insurance policy with you, including your policy number and the emergency assistance telephone number provided by your insurer. If your trip is dependent upon the health of a non-travelling relative, you may need to answer questions about their medical history and pay to top up the cover.If you’re travelling with others, a family or group policy may be suitable. Unfortunately we can’t provide cover to anyone who doesn’t fit this description. The cheapest policy may not cover all of your needs. It could save you and your family a lot of money and difficulty if things go wrong before or during your trip.You can also buy insurance from local providers overseas. Our website uses cookies to personalise the content you see, to analyse our traffic and to measure performance. If you have travel insurance as part of a bank account/credit card, this may already provide some cover for your possessions.
When buying insurance on behalf of others, it’s important that you have access to any relevant medical details that you may be asked about. You may be able to pay an extra premium to reduce or remove the excess when you take out your policy.Some annual policies may include limits for the number of days of each individual trip, or a maximum number of days’ travel over the course of the year. Take as much care of your property as if it were uninsured.Your household contents insurance or other policies may cover loss of items you take away from home. Travel insurance is important for travelers who need a solution to protect themselves from unexpected situations that could affect their travel plans, trip investment and health when traveling. Most major insurers have dedicated emergency assistance teams who can advise policyholders on the nearest suitable medical provider and start processing your claim.If you fall ill during your trip and have not declared a pre-existing medical condition to your insurer, even if seemingly unrelated, you may not be covered. Read through the circumstances where cancellation cover is provided, check that it meets the full cost of your holiday and look for any excesses.Inclusion of Association of Travel Insurance Intermediaries (ATII) information.Travel agents which are selling holidays as the agent of a travel business do not have to provide financial protection – the travel business’s protection arrangements will apply.Read through your policy documents carefully before you travel to make sure you understand any applicable exclusions.
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