Broke down in wales yesterday.
Definitely won’t be looking anywhere else for my cover. A very courteous gentleman shielded my car so I could get in out of the rain and very swiftly assessed the problem - alternator. The technician who attended was very knowledgeable and I now have a good understanding of my vehicle and what I need to do in the future. From start to.finish communication has been brilliant texts keeping us updated with eta drivers name.
When there he checked and confirmed his diagnosis. The clutch went on the car.
Yet the app gave me no more information.
Kept in touch via text messages. Green Flag Limited, registered office: The Wharf, Neville Street, Leeds, LS1 4AZ. He helped me get my car home.
It is an intermittent fault which is always difficult but I am confident of what action To takeRescued myself and my 2 children from the A47, came quicker than time quoted. Can highly recommend using Green Flag breakdown service.Got to say very impressed with Green Flag breakdown. The Green Flag app makes breakdowns a little less stressful. Expected to just confirm ID and make payment but nobody answered the phone. Compatible with iPhone, iPad and iPod touch.We've tidied a few things up behind the scenes to make sure the app runs as smoothly as ever. Because unless you can fit a technician in your glovebox, having this on your phone is the next best thing. Helpful and always keeps you informed.Easy to contact green flag , helpful and friendly and text us to say estimated time of rescue and then an update to tell us who was arriving and their name and reg number . Good communication from Green Flag and their technician. Request.
I have now telephoned several times and after about thirty minutes each time, gave up. the waiting is not just on breakdowns its for policy questions and adjustments as well, so green flag you need to sort this out as all calls to you must be treated like an emergency and answered within a couple of minutes at the very most not half an hour because the call side of your business is pathetic and is letting people down.Very quick response from start to finish. After 5 calls requesting information. The Green Flag app makes breakdowns a little less stressful. The Green Flag app makes breakdowns a little less stressful. Went on webchat and agent tried to sell us something extra.The guy was amazing and kept me up to date ,,, extremely helpfulAlways happy with the way Green flag deals with issues. Confirm your location, tell us what’s happened, and we’ll be on the way. If you’ve broken down, getting help is easy. Would highly recommendAVOID AVOID AVOID.
Driver ringing us when 30 mins away. If I could have given no stars, I would. I called the breakdown - who I found out later also notified the police as I was not in a good place - they drove by to check I was ok.
👍I was with my 13 year old niece they didnt help at all going yo canceal my policyFrom the initial call to GreenFlag to the recovery of my vehicle, was such an efficient and friendly service. Utterly appalling service.
Please drop us an email to app.support@greenflag.com with your reg, so we can get this investigated.
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