Through the Contact Us page you can approach EA and appear if your account is banned or suspended by mistake. Their webpage would not load for me in chrome, chrome canary, or IE. Thanks, themadmadden23 For about a week now, I’ve been locked out of my main account on my Xbox. If you do please let me know. According to the EA’s helpdesk, the solution to this account invalid is quite easy. If you’re getting the Account is Invalid Error, it means that EA has locked down your account to protect it and your personal information. Isn’t that frustrating? Seems EA is going nuts with false bans and locking accounts lately, seen so many people having issues, they really cannot do anything right lol. Even easy than you would naturally think. Wait 90 minutes and try again, then contact us if you’re still having trouble. If this doesn’t solve the issue, contact us for help. Post edited by RWU on June 2017. They still haven't fixed it over a month later.Before that I could play but just HAD to be picky and want my correct EA account, with all of my games, associated with my new game.It has been over four weeks for me. I also need my previous EA child account deleted so that I can re-associate my Xbox profile with the new EA Account I created. I have a opened a case and call back every weeks and get the same answer as well "a different group handles account deletions and we can't speak with them or get details from them, please wait longer". I asked how long I should wait, 4 more weeks, 4 months, 4 years.....The EA representative said that he could not say. He couldn't give me a realistic timeline when I can expect the account to be deleted and the case I opened has absolutely no updated from the group that is supposed to be handling the account deletion. In short I can't get an update, I have waited over 4 weeks, and no one at EA Help can tell me hoe long I should wait. Meanwhile I cannot play any of my EA Games online ( I have 4 of them). This is beyond unfair. It is unprofessional. I opened a case, reported my issue, and was told that the solution is simply to have my EA account deleted so that my Xbox profile can re-associate with my new EA account, but 4 weeks later no closer to being able to play and no real support from EA on the issue, not even an update or expectation when it will be resolved.i am now sitting with the same issue, this account is invalid. Then come back to your desktop client and log in after an interval of approximately 30 minutes. If you get a message that your login has expired, reset your EA Account password. It would take a total of 30 seconds for them to verify total deletion across all servers. Whenever they log in to EA to play their favorite game like FIFA 2020 or Apex Legends, they usually get this issue: “account is invalid.” This issue is continuously disturbing the users because they are actually unable to play games since they are unable to log in.To fix this, the simplest and easiest way is to just log out from your Electronics Art client. I get the same *, My box is adult only, I can sign into my ea account online through PC. I've done database management in my career. Are you able to get into your account if you reset the password for it at Origin.com?
GOOD LUCK! Since the last week, many users are complaining about an issue with their Electronics Art account. Not a clue why this is even happening to me. If it doesn't fix it for you that way, there could be a reason why your account is disabled/invalid and we'll require you to contact our Support teams in order for them to pull up your account to check. Change your Account Password. Connectivity issues, pc crash, etc are common in the game but one error that is hard to resolve is Apex Legends This Account is Invalid Error. Such measures are taken by companies to prevent the accounts of their users from becoming a victim … Thankfully, there is a quick fix for it. It's literally searching for a name and then deleting the rows that associate with it from the database.Nope. In recent weeks, EA has been quite busy deactivating accounts due to suspicious activity, and a lot of people are complaining that they can’t log into their EA account on PC, Xbox, or PS4.
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